Individual and Family Plan Digital Tools Study

Publishes September 30, 2024 | Commercial Market

Health insurance that is built for digital exchanges also means that coverage, service, and healthcare must be focused on digital delivery. This study examines all aspects of digital healthcare, including online shopping (public and private exchanges), portal management, e-brokers, virtual care, and virtual-first plans.

Download the 2023 Deft Research IFP Digital Tools Study Snapshot