skip to main content

Medicare Member Onboarding Study

Available: April 30, 2025

Overview

A quality enrollment experience, longer tenure, and more engaged members have become even more critical to carriers’ bottom lines. In this study, we help industry stakeholders better understand the important events and touchpoints that drive enduring membership. In particular, our research explores MA, MedSupp and Part D members and their late December/early Q1 experiences.

Watch a Segment of the 2025 Presentation

5-Minute Take: 2025 Medicare Member Onboarding Study

To learn how you can access the presentation’s complete video, please visit our Deft on Demand page.

Visit Deft on Demand